Refund policy

Due to health and safety reasons, we cannot accept returns on any purchases. As a result, we do not offer refunds on any products sold. We strive to provide high-quality human hair products, and we take every precaution to ensure that our products meet our standards before shipping.

We source our hair ethically from real people, and we carefully inspect each bundle to ensure that it is free of any imperfections.

We understand that ordering hair products online can be difficult, and we want to make sure that our customers are satisfied with their purchases. If you receive a product that is defective or damaged, please contact us within 48 hours of receiving your order at orders@saltyhair.au. We will work with you to resolve the issue as quickly as possible.

Please note that we cannot be held responsible for any damage or loss that occurs during the shipping process. If your package arrives damaged, please contact the shipping carrier to file a claim.

By placing an order with us, you agree to our refund and returns policy. If you have any questions or concerns, please feel free to contact us at orders@saltyhair.au.

Thank you for choosing our business for your human hair needs. We appreciate your business and are committed to ethical sourcing practices. We look forward to serving you again in the future.